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Privacy Policy

Effective Date: 12/12/2024

At Renews (“Renews,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy applies to information collected through our website located at https://renews.live (the “Site”) and any services, features, or content offered by Renews ( collectively, the “Service”).

Please read this Privacy Policy carefully. By using the Service, you consent to the collection, use, disclosure, and processing of your information as described below. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Personal Information: We may collect personal information that can identify you as an individual (“Personal Information”) directly from you when you create an account, subscribe to a newsletter, fill out a form, or contact us. This may include:

  • Name
  • Email address
  • Username and password (if you register an account)
  • Any other information you voluntarily provide us or we collect

1.2 Non-Personal Information: We may automatically collect certain non-personally identifiable information (“* Non-Personal Information*”) when you use the Service. This may include:

  • IP address, browser type, operating system, and device identifiers
  • Pages viewed, links clicked, and other actions taken on the Service
  • Referring/exit pages and URLs
  • The date and time you accessed the Service

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, pixels, and other similar tracking technologies to collect Non-Personal Information to improve the Service. Cookies are small text files that a website stores on your device. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, if you choose to refuse cookies, some features of the Service may not function properly.

2. How We Use Your Information

2.1 Provision of Services: We use your Personal Information to:

  • Provide you with access to the Service and any requested features.
  • Respond to inquiries, comments, or customer service requests.

2.2 Improvement and Personalization: We use Non-Personal Information to:

  • Understand how our Users interact with the Service.
  • Personalize your user experience by showing you relevant content.
  • Improve our Site’s functionality, layout, and content.

2.3 Communications: We may use your Personal Information to communicate with you, such as sending newsletters, updates, or promotional materials that may be of interest to you. You can opt out of receiving such communications at any time by following the unsubscribe instructions included in these messages or by contacting us directly.

2.4 Legal and Compliance: We may use your information as necessary to comply with our legal obligations, enforce our Terms of Use, or protect our rights, property, or safety, and that of our Users or the public.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer support. These service providers are bound by contractual obligations to keep Personal Information confidential and to use it only for the purposes for which we disclose it to them.

3.2 Aggregated or De-Identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for marketing, advertising, research, or other purposes.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation or lawful request.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of Users or the public.

3.4 Business Transfers: In the event that we sell, transfer, or merge parts of our business or our assets, or if we seek such transactions, we may disclose your information to third parties as part of that process.

4. International Data Transfers

If you are located outside of the country where our servers or service providers are located, please note that information we collect may be transferred across international borders. By using the Service, you consent to the transfer of your information to countries which may have different data protection standards than your home country.

5. Data Security

We implement commercially reasonable security measures to help protect your information from unauthorized access, use, alteration, or disclosure. However, no security measures are perfect or impenetrable. We cannot guarantee the security of your information.

6. Data Retention

We retain your information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law. We may also retain cached or aggregated data for internal analysis purposes.

7. Your Rights and Choices

7.1 Access and Correction: You may have the right to access, update, or correct your Personal Information. To make such requests, contact us at contact@renews.live.

7.2 Deletion: You may request the deletion of your Personal Information, subject to certain legal exceptions, by contacting us at contact@renews.live. If we are unable to comply with your request, we will explain why.

7.3 Opt-Out of Communications: You may unsubscribe from marketing or promotional communications by following the unsubscribe link in the email or by contacting us at contact@renews.live.

7.4 Cookies and Tracking Technologies: Most web browsers provide controls that let you manage or reject cookies, or to alert you when a cookie is being placed on your device.

8. Children’s Privacy

The Service is not directed to children under the age of 13 (or the applicable age of majority in your jurisdiction), and we do not knowingly collect Personal Information from children. If you believe we have collected Personal Information from a child, please contact us at contact@renews.live, and we will take steps to delete that information promptly.

9. Third-Party Links

The Service may contain links to third-party websites, products, or services. We have no control over and are not responsible for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on the Site. The “Last Updated” date at the top of this Privacy Policy indicates when it was last revised. By continuing to use the Service after we post changes, you agree to the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@renews.live